Average Score (483 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

483 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Kristy W.08-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Kristin H.08-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I have been servicing my VW's here since 2004. They are the best at servicing my car. The GM (Steve) and the Parts & Service Director (Jason) are the best and always take good care of me. I highly recommend Ken Ganley in North Olmsted!!

  • Matthew U.08-11-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Richard M.08-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Patrick K.08-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    My advisor was so kind and kept me informed the entire time

  • Marko S.08-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Because they shared all the details in paper form and I felt that they are doong the best. Great organized.

  • Julie R.08-08-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    My sales person Ben S was fantastic! The whole experience was high class and professional. My financial advisor in the closing was also super organized and professional. I was impressed with the whole experience including my beautiful new Taos!

  • Ann P.08-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Michael G.08-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Honest reliable service

  • Thomas W.08-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Scheduling was easy. Getting a quality loaner was nice. Communication and updates during and after the service were concise and clear.