TYPE:ServiceMODEL:ID.4YEAR:2023
Average Score (415 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2021
It was a wonderful experience from start to finish!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2022
I appreciated the service team providing a loaner vehicle to use while I waited for a backordered part from VW. It was over a month wait and this was extremely important to have a vehicle during this time period. Very pleased with the service once the part arrived.
TYPE:ServiceMODEL:JettaYEAR:2025
Everyone was very polite and helpful. I dropped my car off in the morning and it was ready before it was originally scheduled.
TYPE:SalesMODEL:JettaYEAR:2025
This is the third Jetta my wife and I have leased from Ganley. The first and second sales experience were five star. However, this time, getting our credit rating unfrozen (i.e. being informed as to which credit agency to go through) was a hassle due to miscommunication between ourselves and the sales staff, including the sales manager.