Average Score (415 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

415 Ratings

4.8 Average

Models
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  • Elizabeth T.02-10-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Terry M.02-08-2025

    TYPE:SalesMODEL:Golf RYEAR:2024

    Everyone there is great to work with and I love my new car

  • Donna S.02-07-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    I loved working with Sonja and Carlo! They both were very helpful Terry in finance always has a smile and makes that part of the purchase smooth

  • Brian V.02-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Very efficient and work was done in a timely manner. Comfortable waiting area

  • Marces C.02-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Customer Service Reps are Rude

  • Joshua Y.02-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Marcia G.02-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Everything went smoothly, car was done when they said it would be. Check in was easy as was check out.

  • Phillip A.02-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    My service consultant Jasmine was A.MA.ZING… she was friendly, professional and answered all of my questions. She researched my next appointment and approximate cost and clearly told me what was needed and why. She also gave me a very accurate estimate of the time my appointment would take.

  • Antoinette W.02-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    I was very pleased with the service I received, very professional, knowledgeable and honest information.

  • Kristie P.02-02-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019