25580 Lorain Road
North Olmsted, OH 44070
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2022
Very unhappy with the way I have been treated since it was the first time going back since I bought the vehicle, not sure how a customer spends $45,000.00 and finds out that the warranty purchased was not what the sales representative sold it for
TYPE:ServiceMODEL:TiguanYEAR:2022
From making the appointment for a service visit, to the visit itself, everyone was great.
TYPE:ServiceMODEL:TaosYEAR:2024
Exceptional service dept
TYPE:SalesMODEL:TaosYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2022
Always great service! Very quick service as well. Service department is run better than any dealership I've seen. Good work all!
TYPE:SalesMODEL:AtlasYEAR:2025
Ben Stroh did a great job helping us get exactly what we wanted. Thank you!
TYPE:ServiceMODEL:JettaYEAR:2023
Friendly. Helpful. Kept me informed about service.
TYPE:ServiceMODEL:AtlasYEAR:2021
I greatly appreciate the open communication. They were very on schedule, which I appreciated.
TYPE:ServiceMODEL:TiguanYEAR:2020
Your employees are always so nice and professional and take good care of my car.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Jasmine was great in person and when i was on the phone with her a couple of weeks before the actual appointment.