TYPE:ServiceMODEL:ID.4YEAR:2021
It's generally fine but a little hit or miss in some places.
Average Score (415 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2019
Good communication.
TYPE:ServiceMODEL:TiguanYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:TaosYEAR:2023
They were able to get me in same day to fix a flat(nail in the tread), instead of coming back another day
TYPE:ServiceMODEL:TiguanYEAR:2020
Kept me informed of everything that was happening with my repair and the optional things to do now, and was able to get me a free loaner.
01-22-2025
Hello David, Thank you for taking the time to fill out our survey! We are happy to hear that you enjoyed your visit with us and that we were able to provide you with the level of service that you deserve! Thank you!!
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:BeetleYEAR:2018
Everyone was very helpful and efficent. I was in and out in less time than expected.
TYPE:ServiceMODEL:TiguanYEAR:2024
I am handicapped and everyone was very helpful with me getting to waiting room and to my vehicle when service was complete
TYPE:ServiceMODEL:TiguanYEAR:2020
I made an appointment to have my overhead panel replaced and was pleasantly surprised it would be covered by a warranty. They did an entire review and I was informed I needed my brakes replaced, which I also had taken care of.