Average Score (415 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

415 Ratings

4.8 Average

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  • Scott S.12-30-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Samantha S.12-30-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Laura S.12-29-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    It was easy and the rep respected my needs.

  • Haley N.12-27-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Customer service was excellent from start to finish and the team was great with understanding my car needs!

  • Catherine D.12-27-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    I had great and efficient service! I felt heard with my questions. I had a very informative salesman as well who didn’t pressure me at all and worked very well with me. It was a very smooth process. Coming to an agreement with final price was what I wanted and was fair. The paperwork process with efficient as well and the vehicle itself was in great condition My dealer with Yasser Deif of North Olmsted!

  • Katelyn W.12-23-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Lynn M.12-22-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Friendly, made sure I was comfortable, ask if I needed a ride

  • Marie-louise G.12-20-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    My previous issues were addressed in a timely manner.

  • Jordan D.12-20-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Was an easy process. Although delayed for a bit, a free tank of gas was offered for the inconvenience.

  • Christopher C.12-19-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023