Average Score (415 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

415 Ratings

4.8 Average

Models
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  • Ellen P.11-19-2024

    TYPE:ServiceMODEL:GolfYEAR:2018

  • Robert B.11-19-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Richard D.11-17-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Everything was great except my cruise control would not work on trip home.

  • Mara M.11-17-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Kristina N.11-16-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Robert H.11-15-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Service was done in a timely manner.

  • Natalie W.11-15-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    The service desk team were so helpful and nice!

  • Theresa L.11-13-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    The service department was wonderful! They fixed my car in the same day even though they said it could take till Monday. I’m very grateful for them.

  • Nicole D.11-12-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Everyone was well informative and quick to help. My car was done in a timely manner!

  • Josh S.11-11-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    Customer service was great